Fionas_Boy6 months ago

Hi everyone, Just saying hello here! First off - I'm new to forums, so bear with me while I learn!! I've been on the web for quite some time now, but I grew up in Spain (English parents) and married an English girl, we have a child and now have been here in the UK for almost a year (time flies!) so our boy can spend time with his cousins and family. I started my business, MobileWebsiteDesignUK.com early this year and by cold calling and persistence have a "nice little earner" as my Grandad would say! I am a trained Graphic Designer and have been building websites for over 6 years now. I love it. There is a continuous challenge and learning curve when it comes to hosting, website design, website architecture, and search engine optimisation (SEO) - never a dull moment! I'm on this forum for two reasons, to network/generate business as well as to give free advice when I have spare time. I strongly believe that one has to give to prosper and if what you give is good, you'll be rewarded. Strange how that works but it does... and nowhere more so than the web. So.. for those of you who read this, my strengths are in graphic design, branding, photography, web design and SEO. I'd love to meet up with people from East Grinstead, West Sussex if possible. All the best and kind regards, Matt O'Gara Mobile Website Design UK <--- Google it! West Sussex, September 2013  

Red5 months ago

I am trying to get into the business of leaflet/flyers distribution and seeking clients in Manchester area. Today I visited 2 car wash in my local area and I got 2 straight rejections- No, we are not interested. My pent up spirit deflated instantly and I am beginning to have a rethink, now I am considering getting the telephone records and go cold calling maybe I can get lucky. I have a team that will be working for me on standby and I want to get started with at least 5 clients in my book. Please advise the best approach to this from your experiences.  

MDG Ltd4 months ago

We are looking to add a business to business telesales person to our growing IT company, based in Batley, West Yorkshire. Duties will include making a high volume of calls daily to existing contacts, as well as cold calling other companies to set-up sales visits. Maintaining our contact database and sending out marketing material will also be part of the role. Experience in a similar role is necessary within this position. The pay rate is £7 / hour, plus commission. Interested?  

Gary19964 months ago

This is personally a fascinating thread. I think the revenue model behind my business is quite similar (i.e. build a subscription customer base over time rather than charge for professional services upfront), although we're focused on CRM software and data integrations rather than providing a full bespoke development capability. We're only a few months old and have recently got over the threshold of our first few customers, first go-live, etc. and I think we're now working on a similar challenge - i.e. how do we find more B2B customers? Naturally we have a website (albeit a much smaller one than yours) and are doing some content marketing (all in-house still) but in the B2B space I almost feel those are a hygiene factor, I don't think they're gonna be our primary source of leads. My current working theory remains "old school" - ultimately we need to find and get in front of prospective customers whose problem we can solve at the time they are looking to spend money solving them (in our case, quickly deployed data integrations and/or a desire to improve sales automation in the sales team). I don't know that those customers are going to find us so we're beginning to think how we can find them. This is about getting to industry events, networking, using LinkedIn a bit more thoroughly, possibly even engaging an agency to do some cold calling, etc. We're only beginning our work in this space as we wanted those first few go-lives to give us credibility.  

Matchmaker14 months ago

Hey All, A little background on me.... I used to run a local web design company. We used telesales to generate 95% of our income. We used to have 14 employees and large offices. I started it off as just myself, in my garage at home, I ran a small advert monthly in a local free paper delivered to residential addresses, within 3 months I took on offices and staff. 6 months later, more staff and larger offices... Eventually I sold up and took some time out for my own life.... Around a year ago I decided to get back in to it, so I formed a ltd company, rented a small office to work from and equipped the office with everything for an additional 4 members of staff. I wanted to concentrate on getting the sales, so I was planning on having 3 or 4 commission only telesales people (like back in 2007) however despite running adverts on lots of different sites etc, I've only found 2 people willing to work for commission only in the last 10 months and they only did a few hours of cold calling each.... I have a tiny tiny budget - no start up capital etc, I cover the office rental and current running costs of the business from my own pocket but there is not much more that I can find each month. I ran google and bing adverts, facebook advertising and twitter advertising etc, but that only brought in a couple of smaller clients.... I can build websites with my eyes shut - but only if I have clients... How would you begin to build a client base if you were me?  

MDG Ltd4 months ago

Hi Guys, I have started a website to help connect people who want to take driving lessons to driving instructors in their local area. I have a monetisation strategy which will be implemented later on if I see that it is feasible. I have had a few sign ups via the website but the main thing holding me back is how to engage with driving instructors to get them to sign up to the website. I run another business and received some free text messages as part of my card machine terminal rental so used these to interact with some instructors and get the sign ups I have so far. However, conversion rate hasn't been fantastic. So, does anyone have any ideas as to how I can get service providers to sign up to my website and build a solid user base in terms of numbers so I can start marketing it to the end users? Ideas I have come up with so far are: - Scale up the text messaging campaign? - Cold calling service providers/driving instructors? - Twitter/FaceBook DM's? - PPC campaign aimed at driving instructors? - Combination of all these? All and any suggestions would be helpful.  

Mary4 months ago

B2B cold calling works because people do not mind so much talking to salespeople on company time. Plus, it does feel important to get that call...I used to do cold calling, and you could tell some people would just talk to us just because they wanted to hear a different voice...  

petHead4 months ago

Hi All, Looking for some advice with what others have found has the highest success rate with regards to targeting local business'. I offer a Vehicle Leasing Brokerage service. I currently do this P/T alongside my other employment. I was wondering what has worked for you when contacting business' Cold Calling Face to Face Leaflet Local Advertising Other Thanks in advance Contract Car Leasing Cheshire  

Matchmaker14 months ago

Thanks to everyone who replied to my previous tread. I have decided to take on a sales person / manager. £7.20 per hour, 24 hours per week. Then average 3-4% commission on work gained. We already have around £10,000 of new of work coming in each month from our current marketing campaigns, so they will already be quids in. Quoting the current new work coming in should only take around 10 - 16 hours per week, the rest of the hours could be spent cold calling, leafleting and email marketing (which ever they decide). What does everyone think regarding the commission rate and set up? I could really do with some feed back on this.  

Mary4 months ago

I'm hoping to be inspired, I have been in sales of some sort the majority of my career, mostly warm sales which I seem to enjoy more. I love building relationships with existing customers but also love the thrill of the chase when bringing on new clients, my last boss said I was a hunter. I have now started with a new company that sells a due diligence service. I am their only sales person and they have so much faith in me which I am so grateful for, but its HARD! The company has a slightly historical and adverse reputation in the industry, and the service I sell is mainly to safe guard our clients reputation, I know go figure! The company itself is actually great and I do believe in what we are trying to achieve but i'm not getting any results. It's having an effect on my self believe and motivation, i'm starting to question my career choice, whether i'm cut out for this. Cold calling and hard sales is something i'm not particularly used to but could this be solved with simple training or are people just naturals? Does anyone else have days/weeks/months like this? Thanks L  

MechExp4 months ago

I am planning to do some B2B cold calling over the next few weeks, offering a sale or return agreement for my product I have some questions im having difficulty finding answers to. How do i ensure i am talking to the correct person? I am targeting small family run businesses, can i expect the non-owner manager has the authority to make these decisions? Should i make phone calls or should i get my suit on and actually visit these stores to deliver my pitch?  

FordOwner4 months ago

To return to emails. I don't feel particularly nervous but I do make my emails helpful and informative rather than pure sales emails. I would agree that cold calling is a much hated sales method but like faxing if you can get through to anyone using this method then the results can be very good. A lot depends on how you obtained your emaillist. If it's a double optin list made up of people who have an interest in what you do then the success rate should be good. Don't buy cheap email lists full of sales@ and service@ type of email addresses they really are a complete waste.  

Fireboy4 months ago

Does any other person in Northern Ireland have a problem with english advertising companies cold calling offering advertising space in charity or police related booklets? I took one out in february this year since then I have been plaqued with calls offering them, telling me I had agreed to them threatening blacklisting, debt collectors, legal action etc unless I pay. Stupidly I have felt threatened enough to pay as a good credit rating is essential for me. (£1965) Turns out they are all common scams and I've lost all that money. then on Saturday cancelled all cards for my accounts so no more money could come out of them but not soon enough as one of them returned to my account took another £340.86 even though I had already paid their invoice exactly one month previously and didn't owe anything. On the same day another company which is somehow linked to the above one according to my bank lifted an additional £249. Now my bank says because of the invoice a month ago, the two this month which were unauthorised have to be disputed to get the money back. I'm in bother if thats the case cos the addresses are false as are the phone numbers so I fail to see how it's going to be disputed. Does anyone have any experience of this or any idea of how to get this money back?  

petHead4 months ago

I've been considering cold calling as a possible method of getting some new business. As a business owner, I receive many cold calls, as I'm sure many of you do. I normally tell the person I'm not interested in whatever they have to offer, but on occasion it has resulted in me becoming a customer. All too often I see a company website which is not fulfilling its potential, where I think I could really be of use to this business. Despite this I have never contacted anyone out of the blue to offer my services as a web developer. So- my questions are: What do you think of cold calling as a method for generating new sales? Have you done it, and how effective has it been? What tips and advice can you offer on business-to-business cold calling? Thanks! Michael  

Watergirl4 months ago

Hi There, DM is not something that is favour across the industry, as you may have guessed. The figures you quote are impressive, however it is proven that DM is not as effective as other forms of communications. I currently work for a brokerage house in the city, and "Cold Calling" proves much more effective than DM, by a long way. To put it frank, DM is not the most efficient, nor cost effective solution. Hope this answers your question. Regards Chris.  

R2_Amazeballs4 months ago

jamesrudall said: ↑ You can also get people to take the call by engaging with them on a professional level and having a proper conversation instead of diving in and "pitching" a service which may or may not be relevant. Building relationships with PAs and secretaries is a crucial part of this and perhaps an linked in introduction would be a useful tool as well. In the end though you generally have to ring them upClick to expand... Absolutely right, cold calling is often a matter of speaking to secretaries and getting them on side to help you out, this can get you through to an otherwise impossible to reach decision maker. Cold calling done properly and skillfully is a fantastic way of building contacts, it always has been and probably always will be. It all comes down to the way that you speak to people, unfortunately many people are afraid to pick up the phone and make a call. All of the other stuff such as Email, social networking is also excellent but works in a different way, both methods can also complement the other  

Watergirl4 months ago

It has been observed that sales people perform well once they have reached the stage of sales meeting. The problem lies in the fact that a large percentage of these sales people are not able to perform as well when they are trying to generate leads. Furthermore, the rapidly changing business environment has made many traditional methods of prospecting sales leads obsolete. Today businesses face cut-throat competition, and if one is not good enough, it dies. To prosper, not only in lead generation and appointment setting but in any other area of a business, it is necessary that one adapts and follows the most efficient and effective strategies. Outsourcing has been an effective solution to many long standing business problems. Organizations usually outsource their peripheral functions. This allows them to focus their major resources on their core activities. So organizations that outsource sensibly, prosper in the long run. Apart from this there are various other reasons why activities like cold calling, prospecting and appointment setting should be outsourced. What do you think? citapreviab2b.com  

petHead4 months ago

I'm hoping to setup a car garage later this year but before opening I want to try and attract some customers. I have looked at cold calling but want to know what others thinks of it? From a business perspective, does it work and where do you find people to call (i.e. buy data or search for yourself etc)? From a personal perspective, what do you think when you get a cold caller? I've never been a massive fan of getting cold called but there seem to be a lot of journals and business blogs that recommend it.  

Red4 months ago

Hi I work from home and was just wondering what other people would consider as pro n cons if they worked from home. (no deep thoughts required- its not a serious objective - first few things that come into your head will do) Pro I get to sort out my own diary for jobs, work when I want finish when I want Have an extended long week end every few weeks when jobs allow See the family alot more for sure I dont miss the "back stabbing" in the office thats for sure and that goes on everywhere if truth be told Cons Waiting for companies to pay up Having to complete all the reports from the field when you have "finished for the day" cold calling - for new business no invites to the christmas bash lol  

Fireboy4 months ago

So I've been putting this off for months...Cold calling most people hate it. The prospect of having to pick up the phone and try and get a meeting. I've been procrastinating about this and figured out a way I can motivate myself and hopefully be of some use to the people here in this forum. As such I came up with the bright idea of recording my cold calls and making it into a youtube video. The logic is that because I'm recording myself doing the calls it acts like a form of distraction to help my nerves. Would love to hear your experience with cold calls...  

R2_Amazeballs4 months ago

Quartz Data is offering a cost effective bureau service for screening data against the Telephone Preference Service with a special prepaid annual rate to provide a full year’s worth of compliance.The Telephone Preference Service contains over 19 million registered numbers and cold calling any of these numbers is illegal, which as of April 2015, could land your company with fines up to £500,000 from the ICO (Information Commission Office) as well as create adverse publicity for your organisation. There are two registers, the Telephone Preference Service (TPS) and the Corporate Telephone Preference Service (CTPS). Both registers operate on the basis that consumers (TPS) and companies (CTPS) can opt out of receiving unsolicited sales & marketing calls. Failure to do so is monitored by the Direct Marketing Association (DMA) who in turn provide details on breaches to the Information Commissioners Office (ICO) who take any necessary action against companies. It is a legal requirement to screen any cold call (unsolicited) data against the TPS (for targeting consumers or the CTPS (for targeting businesses) every 28 days. UKBF Special Offer for a whole years screening Annual Screening Programme (every 28 days / 13 screenings per annum): 30% discount on costs above when paid in advance. Example: TPS screening only on 5K records Standard (One off) Cost: £30.00+vat (equivalent to £6.00+vat per K) Prepaid Annual Screening Cost: £30.00+vat * 13 * 0.7 = £273.00+vat (equivalent to £54.60+vat per K) Also available: Mobile Phone number validation (HLR Checking) | Prices from as little as £2.30 per K dependent upon volume UK Landline validation Please contact us on 01442 590069 for more details and a free trial. Visit www.quartzdata.co.uk for further information on our data cleansing services.  

Watergirl4 months ago

I'm currently amidst a commission based sales opportunity in which i have very little support.. I've found that the best way for me to generate sales is by cold calling and i've also made the odd sale from knocking on doors.. The product which i'm selling is aimed at pubs and up until this point i've been using an old database filled with pub landline numbers but it's fairly outdated and i feel it's time for some new leads / data Can anyone recommend either a method in which i can capture my own data/leads to use or does anyone know of a company which is able to supply good data in the pub/bar sector? Thanks in advance for your replies! Kind Regards Eli  

Bri19874 months ago

businessapprent said: ↑ The target market would initially be small companies with up to 4/5 vehicles located within Leeds, West Yorkshire.Click to expand... Whilst cold calling may or may not work. (personally I hate it, but I don't get much as my phone numbers are all TPS) here are some other ideas, that should work Join your local chambers of commerce / business association (s). Join linked-in and learn about B2B marketing on linked in.  

Col Minessota4 months ago

We launched an environmentally friendly mobile valeting service in London and surrounding counties few months ago, and even though we have received a lot of enquiries from private customers, we haven't been able to get as much retail (business) customer as we have would liked. I think our business is very unique and has great potential. I don't know if we have been going wrong in our method of generating leads (cold calling & email marketing) from these types of customers but we'd like your expertise, assistance and suggestions. Please have a look at our site and see if you can spot any potential problems with our site and the way our information is presented. It would also be very helpful if you can actually suggest anyone you may know who might be able to benefit from our service that we may not have reached. We look forward to hearing from the and thank you for taking your time out to help us. www eco mobile valeting co uk  

Fionas_Boy4 months ago

>Online fraudsters targeting UK schools use a combination of cold calling and email bombardment to take control of a school’s …

Mary4 months ago

Hi all I have been working with Matthew Brazil, director of 6Consulting and a former sales director at SCI Sales, on a piece he has written for Modernselling.com. ARE SOCIAL NETWORKS THE LAST NAIL IN THE COFFIN FOR COLD CALLING? "Cold calling has been served notice, a new era beckons and with it an altogether different way of working. Social networking has arrived and will soon replace cold calling as the predominant method of prospecting in business" - read the rest at http://www.modernselling.com/sales-expert-comment/social-networking-in-sales.aspx (apologies mods for posting to an external site). A warning - Matthew gives WeCanDo.BIZ a flattering comparison to cold calling. He also gives an interesting insight to picking up useful relationships through social networking, forums, blogging and micro-blogging. Matthew's interest is B2B, but his findings stack up more for B2C if anything, where the spread of TPS and Facebook are likely to seal the fate of cold calling much faster. Few may know that my other company is a lead generation company which cold calls for software companies to arrange meetings for them - I don't get it all my way in this piece! It also gives me something to think about in terms of the services I recommend to clients in the future. Matthew's findings are interesting and I'd be really interested to hear others' views on the future of cold calling. IH  

Col Minessota4 months ago

surely cold calling will work in this case? freely available numbers and they should be interested as extra business  

Fireboy4 months ago

Hi Everyone, Just joined this forum after a few days looking through and reading some good advice. I now have a question of my own and hope you can help. I am in the process of starting my own fire extinguisher service and supply company. I have the website and everything is just about in place now. The question is i now need to build up my customer base and would like some advice on the best way to go with this. I don,t really fancy the idea of cold calling and i know that email marketing if not carried out correctly can be a bit of a grey area. So any thoughts please.  

Gary19964 months ago

There is a big difference here between what small businesses want and what they need IMHO. The big five for small businesses are: 1. Networking - however, many of them don't undertand how to effectively link networking activities into their sales and marketing process. 2. social media - however, many of them try to sell rather than engage 3. cold calling - however, many spend too much time talking and not enough listening 4. blogging - however, many don't have the online reach to make it effective 5. advertising - however, often the advert is not creating an effective impact with their target market There is a tail end of other stuff but the main issue is they don't have a system that encompasses and aligns all of their marketing activity strategically in order to support their sales process. Many small businesses haven't thought about how they can be unique and stand out from their competition. If I were a marketing business I would be supporting clients in the initial planning stage and then reaping the rewards of supporting their implementation of the plan.  

MDG Ltd4 months ago

I do agree that there are plenty of methods for generating new business and our company uses allot of them. However, cold calling is still the most profitable meens of lead generation there is, providing it is done correctly. It is by far the best way to seperate the messers and window shoppers from the REAL buyers. Why soooo many sales people spend so much time chasing people who will never buy is beyond me. I am sure you have all heard the fact that 20% of a companies sales force creates 80% of the business's profit or turnover; well nearly all of this is done from cold calling. Try reading Mike Brooks Top 20%, a great investment for any sales person. The thing is, once you know how to do it correctly, it is enjoyable and you welcome a NO as you know you are that much closer to a YES. So, get off your fat arses and get on the phone!!!  

Mary4 months ago

The Byre said: ↑ Try each of the good ones for one day (paid of course). Then hire the best two or three candidates for a week each first! Then pick the best one for a trial period of a month.Click to expand... Totally unrealistic in real life, who is going to leave a company or use a weeks leave to do a weeks trial for a new company when they are already good at their job Trial period is pointless anyway as you can just fire them up to the first two years of employment if required if its a straight job problem If you are looking for large contracts then they do take a lot of time to quote and get a result, if you are just looking at say cold calling firms within a area then results should start showing very soon. A big difference in skills required for somebody out in the field and someone just doing telesales Ask them to do a presentation about your company and look at what research they have done and how well they perform, if they have done their homework they should be able to sell you something you sell and also be able to talk about the history of the company, if they cannot then that's one less to worry about Look them up on Facebook and see what their interests are and what others say about them  

Mary4 months ago

It's the time of year when I'm about to go and do some cold calling on potential clients. Usually I would just leave a business card but this year I also have a small flyer & brochure / price list to leave after meetings. Someone suggested also leaving coasters? Is it worth putting a bit of a pack together with my flyer, brochure, pen and coaster in to leave with clients or is this overkill or just not appropriate?  

R2_Amazeballs4 months ago

patientlady said: ↑ An interesting thread, and very interesting comments. Any good salesman (or woman!) is hard working, they have to be, to be successful. Good salespeople are generally head hunted and would not be applying for jobs and certainly not through the local Chronicle, Gumtree and the like. What does your add say? I would like to see the advert, so you can get some helpful assistance. Is it new business, from leads, cold calling, commission only/basic, building relationships, quick sell and get out?Click to expand... yes lets back to the issue in hand.....what is your business and how are you trying to fill your vacancies???  

Fionas_Boy4 months ago

Hello everyone, I have just started as a Freelance telemarketer for a Financial Planning company who specialise in pensions. I am cold calling business owners and directors and offering them a free pension audit - I am not selling them a pension. Its a great service - our expert visits them at a place of their choice, takes some details then goes away to produce an in-depth report which proves to them they can make the money they have already invested in pensions work harder without having to invest any more money. Its a no obligation service but so far I am not getting much response from people I call. Can anyone offer me some tips please? I would be most grateful of any help and advice especially if you have experience of telemarketing in this industry. Thanks  

R2_Amazeballs4 months ago

Cold Calling

Hey I've been working on my cold calling to stop it sounding too much like a sales call. I'm trying to move away from the standard format. I'm selling Plant Hire (start new year) to companies with the purpose of arranging a interview so your thoughts would be most welcome. Morning/afternoon. My name’s Jeff calling from ........... in ........... Briefly (their name), the reason I’m calling is I see you run a _______ and I was inquiring to how often you use plant hire? The purpose of me calling is we supply companies like yours with their plant equipment and I was hoping to have a brief chat with you at your convenience to gauge if you would benefit also from working with us plus I have some goodies to drop off to you at the same time... Thoughts?  

Corrie19993 months ago
This topic has been discussed elsewhere
- see here